Insomnia logo
  • Documentation
  • Get Started for Free
    • Introduction to Insomnia
    • Install Insomnia
    • Send Your First Request
    • Import and Export Data
    • Environment Variables
    • Global Environments
    • Insomnia Accounts
    • Forgotten Passphrase
    • Managing E2EE (End-to-End Encryption)
    • Organizations
    • Enable Enterprise membership
    • Configuring EE SSO
    • Integrating Insomnia Enterprise with Okta SAML 2.0
    • Integrating Insomnia Enterprise with Okta OpenID Connect
    • Integrating Insomnia Enterprise with Microsoft Azure/Entra ID SAML 2.0
    • Insomnia Whitelisting Guide for Enterprise Users
    • Transfer enterprise organizations and license
    • Configuring SCIM
    • Multiple Owners
    • Manage Domains
    • Invite Controls
    • Storage Controls
    • Session Report
    • Insomnia Subscriptions
    • Insomnia Subscription Management
    • Scratch Pad Tutorial
    • Requests
    • Responses
    • Request Collections
    • Request Timeouts
    • Chaining Requests
    • Post CSV Data
    • SOAP Requests
    • gRPC
    • WebSocket Support
    • Get Started with Documents
    • Design Documents
    • Linting
    • GraphQL for OpenAPI
    • Migrate from Designer
    • Unit Testing
    • Stress Testing
    • Insomnia Storage Options Guide
    • Sync with Insomnia Cloud
    • Sync with Git
    • Key Security Features
    • Security Standards
    • Signup and Authentication
    • Analytics Collected
    • End to End Data Encryption
    • Software Bill of Materials
    • Verifying Build Provenance for Signed Insomnia Binaries
    • Authentication
    • Client Certificates
    • Collection Runner
    • Generate Code Snippet
    • Cookie Management
    • Encoding
    • GraphQL Queries
    • Run in Insomnia Button
    • Key Maps
    • Proxy
    • Folder-level settings
    • Introduction to Plugins
    • Context Object Reference
    • Template Tags
    • Hooks and Actions
    • Custom Themes
    • AI Runner
    • FAQ
    • Application Data
    • SSL Validation
    • Password Recovery
    • Introduction to Inso CLI
    • Install Inso CLI
    • CLI Command Reference
      • inso run test
      • inso run collection
      • inso lint spec
      • inso export spec
      • inso script
      • Using Custom Linting with Inso CLI
    • Configuration
    • Inso CLI on Docker
    • Software Bill of Materials
    • Verifying Signatures for Signed Inso CLI Images
    • Verifying Inso CLI Build Provenance
      • Verifying Build Provenance for Signed Inso CLI Images
      • Verifying Build Provenance for Signed Inso CLI Binaries
    • Continuous Integration
    • Insomnia Pre-request Script Overview
    • Insomnia After-Response Script Overview
    • Secret Environment Variables
    • External Vault Integration (Enterprise feature)
    • Insomnia API Mocking Overview
    • Enterprise Login Report

Forgot passphrase

Forgot Passphrase

Due to the usage of SRP to handle data encryption of the Insomnia App, the Insomnia Cloud never stores a user’s passphrase in any form.

In addition, the derivation of encryption keys based on the user’s passphrase means that all user data (e.g. Requests, Collections, Environments, …) is encrypted in a manner that requires the user’s passphrase to decrypt.

When Insomnia passphrases are forgotten, this means that synced Insomnia data cannot be decrypted. Please create passphrases with care.

Warnings about resetting passphrase

We are afraid that if you lost your passphrase, your only action is to reset your account with a new passphrase. Keep in mind this operation will cause the loss of all data encrypted with the previous passphrase. Also be aware that:

  • By resetting your passphrase you will lose access to organizations you have been invited to.
  • You will lose access to encrypted (E2EE) data of which you have no previous or current backup.

How to reset passphrase

You can reset passphrase when you attempt to login from the Insomnia App and/or when you invite someone into your organization.

Forgot passphrase via Login

Forgot passphrase via Invite

By clicking on the “Forgot your Passphrase?” link you will be lead to the menu that allows for resetting passphrase.

Forgot passphrase menu

Once in the reset passphrase menu, you will need to fill out a new Passphrase and confirm that:

  • You have backed-up your new passphrase
  • You understand that by resetting yor passphrase you will lose access to organizations you have been invited to.
  • You understand that you will lose access to encrypted (E2EE) data of which you have no backup.

Retrieving data after account passphrase reset

There are edge-cases where you may still be able to retrieve some data after a passphrase reset.

  1. If you have been invited to collaborate on other organizations, you can reset your account and then ask to be invited again. You will only retrieve data for the organizations that you are being invited back to.

  2. If you have shared your organizations or projects, you can ask other users with admin permission to also re-invite you after resetting the account.

Edit this page
Report an issue
    COMPANY
  • Insomnia
  • Blog
  • Changelog
  • Pricing
  • Careers
    PRODUCTS
  • Insomnia
  • Inso (CLI)
    RESOURCES
  • Sign In
  • Documentation
  • Support
    LEGAL
  • Privacy Policy
  • Terms & Conditions
© Kong Inc. 2021